EN
Logo Crisp
Customer support & chatCrisp

Crisp: features, cost factors and alternatives

Messagerie client and support multicanal.

PositioningMessagerie client and support multicanal
Cost factor to watchagents, conversations, automation and AI features
Best forTeams handling customer questions across chat and messaging channels.
SourceLogicelio + publisher
Interface languageAvailable

Availability in this language

The publisher documents the interface as available in this language.

Checked 2026-09-21Publisher source ↗
What this product is designed to do

Crisp

Crisp belongs to the customer support & chat category. Messagerie client and support multicanal. It is most relevant for teams handling customer questions across chat and messaging channels..

Key capabilities

01
Shared inbox

Check this capability on your own workflow and the plan you expect to use.

02
Live chat

Check this capability on your own workflow and the plan you expect to use.

03
Knowledge base

Check this capability on your own workflow and the plan you expect to use.

04
CRM, campagnes and IA depending on the plan

Check this capability on your own workflow and the plan you expect to use.

How to evaluate it before paying

  1. Handle one complete customer conversation
  2. Assign and reassign it
  3. Check history, exports and automation limits

Pricing: what to watch

The main cost variable to model is agents, conversations, automation and AI features. Compare current usage with a larger 6–12 month scenario before choosing a plan.

Alternatives in the same category

Source

This localized summary is built from Logicelio's own structured editorial data and the publisher sources linked on the French reference page.

French reference page → · Official publisher source ↗